Digital Services | Virgin Mobile Colombia
Processes | App | Web | USSD | IVR | SMS |
|---|---|---|---|---|---|
| Activation of the anti-plan | Download | Download | Download | Download | |
| Bag activation | Download | Download | Download | Download | |
| Line activation | Download | Download | |||
| Equipment and/or line blocking | Download | Download | |||
| Service coverage | Download | ||||
| Number Inquiry | Download | Download | Download | ||
| Balance inquiry | Download | Download | Download | Download | |
| View consumption history | Download | Download | |||
| Check PIN and/or PUK | |||||
| Unlock device due to lack of registration | Download | Download | |||
| IMEI Management (duplicate, non-approved, invalid) | Download | ||||
| General information on offers/promotions | Download | Download | |||
| Petitions, complaints or appeals | Download | Download | |||
| Portability | Download | ||||
| Unsolicited portability | Download | ||||
| Referral promotion | |||||
| Top-up with credit card | Download | Download | |||
| Equipment registration | Download | Download | Download | ||
| Replacement | Download | ||||
| RNE | Download | Download | |||
| Loan application | Download | ||||
| Subscription | Download | Download | |||
| Switch On/Off (data on/off) | Download | Download |